BSB50420 - Diploma of Leadership and Management (Release 1)


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Course overview

The Diploma of Leadership & Management is designed to enhance your leadership and management skills and lead high performing teams to achieve operational success.

During this course you will learn how to maximise your own personal performance as well as understand how to measure and monitor organisational performance.

Target audience

This qualification is suitable for individuals working in middle management positions or those working in a team leader role who are looking to move into middle management.

The qualification requires a sound knowledge base and managerial experience to plan and implement workplace strategies through improved leadership skills and team effectiveness.

Career Pathways

Learning Outcomes

Course delivery

Schrole Develop offers the Diploma of Leadership & Management through an online workshop program.  The program is offered in four learning clusters with students working through a unit at a time.  A trainer and assessor will be assigned to work with the learner through each unit to ensure the learning outcomes are met and provide support to develop a portfolio of evidence and complete assessments.

For further information contact Schrole Develop
   Clusters    Units of Competency
   Cluster 1 – Personal Effectiveness ‚Äč 

BSBPEF502 Develop and use emotional intelligence (C)
BSBPEF501 Manage personal and professional development  

   Cluster 2 – Facilitating Team Growth   BSBCRT511 Develop critical thinking in others (C)
BSBCMM412 Lead difficult conversations
BSBLDR523 Lead and manage effective workplace relationships (C) 
   Cluster 3 – Managing Team Diversity   BSBLDR522 Manage people performance
BSBTWK502 Manage team effectiveness (C)
BSBLDR521 Lead the development of diverse workforces  
   Cluster 4 – Operational Planning and Risk  

BSBCMM511 Communicate with influence (C)
BSBOPS502 Manage business operational plans (C)
BSBOPS501 Manage business resources
BSBOPS504 Manage business risk 

Onsite at your workplace

This course can be customised and delivered onsite as an in-house program (minimum numbers apply).  For further information, please contact us on 08 9230 7000 or email us here.

Recognition of Prior Learning

Recognition of prior learning is suitable for individuals who have evidence of previous skills and experience in a management role. This could be experience from formal or informal education or previous work experience.

If you believe you may be eligible for recognition of prior learning please complete the attached RPL application or contact us on 08 9230 7000 to speak to one of our experienced facilitators.  Please read our Recognition Policy regarding recognition of prior learning.
Fees and payment options
   Clusters    Fees (GST Free)
   Individual    RPL    Course Total
   Cluster 1 – Personal Effectiveness   $730    

   $187 per unit

  $3200 or
  $365 per unit
   Cluster 2 – Facilitating Team Growth     $1095
   Cluster 3 – Managing Team Diversity      $1095
   Cluster 4 – Operational Planning and Risk      $1460
Payment options include credit card payments, electronic funds transfers and direct debit which will need to be selected on enrolment.
Pre-course information
Prior to enrolling into this course please review the following information that outlines all terms and conditions and your rights and responsibilities.

LLN and assessment support

This qualification requires individuals to have a high level of language, literacy and numeracy skills to implement workplace strategies regarding team effectiveness, analyse information to manage operational plans and implement risk management processes. 

As part of the enrolment process, individuals are required to complete a self-assessment survey. This allows the facilitator to determine the support that is required throughout the course.

The self-assessment survey can be downloaded here for completion and submission at least two days prior to the course start date.

Learners have access to the assessors for assessment support. For further information please refer to our student handbook.

Appeals and complaints

If a learner has an issue with any aspect of their training course, they should bring this to the attention of their trainer or to the RTO Manager of Schrole Develop who will attempt to resolve this in an informal manner to the learner’s satisfaction.

If the learner is not satisfied with the outcome of the informal complaint, they may lodge a formal complaint by completing the formal Complaint and Appeals form.  This will be dealt with in accordance with the Complaints and Appeals policy.

Learners have the right to appeal the outcome of an assessment decision if they are dissatisfied and feel they have been dealt with unfairly. This can be done by completing the Complaint and Appeals form.  The appeal will be dealt with in accordance with the Complaints and Appeals policy.

Fees and refunds

Schrole Develop’s Diploma of Leadership and Management course allows learners to select the payment options available to them.
Course fee payments or deposits up to $1500 are required 7 working days prior to the commencement of the course.  At no time will Schrole Develop invoice an individual learner more than $1500 prior to the commencement of a course. 
Schrole Develop has a fair and equitable refund policy designed to safeguard all learners ensuring compliance with the Standards for RTOs 2015.  Prior to enrolment please review our fees and refund policy.


The BSB50420 Diploma of Leadership and Management certificate will be issued to learners after they have attended all the training sessions and are deemed competent in all their assessments for each of the 12 units of competency.

Credit transfers

Schrole Develop recognises qualifications and statements of attainment issued by other Registered Training Organisations.  Learners who have successfully completed equivalent units of competency with another RTO can apply for a credit transfer.  

Both processes allow the learner to reduce the time, study load and cost associated with achieving a qualification.

Learners may apply for a Credit Transfer by submitting a verification of qualification permission form  or a RPL credit form along with original or certified certificates and record of results or a statement of attainment, by uploading the form and evidence here.

Additional information

Please review our student handbook and policies and procedures prior to enrolment which contains further information relating to your enrolment.